Who are we
We are Jonathon Fowler and Claire Fowler, a Partnership contactable at 101 Rose Street South Lane, Edinburgh, EH2 3JG, trading as Love Wedding Photos And Film.
Please remember that throughout these terms when you read “I”, “we”, ”us”, “our” etc., we mean Love Wedding Photos And Film. When we refer to “you” we mean the user and/or browser of our website and our paying customers.
About These Terms & Conditions
These are the terms and conditions of use for this website and our services. These terms and conditions make a legally binding contract between us and you. Your acceptance of these terms and conditions is made by you using this website or our services and is valid from your first use of this website or use of our images and/or video. If you do not accept these terms and conditions or have any objection to any part of them you should stop using this website immediately, or not use, display or distribute any of our images or video.
We reserve the right to make changes to these terms and conditions from time to time, which will take effect from the date of posting of such changes on this website. Your continued use of this website will mark your acceptance of any changes to the terms and conditions.
The most recent change to these terms and conditions is 19th June 2019.
We may from time to time display additional terms and conditions on this website, for example in connection with a specific promotion or in connection with the sale of goods or services. If the terms and conditions for use of this website should conflict in any way with such additional terms then the additional terms will prevail.
Linking By Hypertext To This Website
Before providing a link to this website or any of the Site Information (as defined below), you must seek our permission. To do this, please complete our contact form with details of your request, or write to use at our business address. with details of the URL which you wish to link to and the URL of the page on which you will be displaying the link. We do not permit the display of any web pages which form part of this website or any of the Site Information in any HTML frame unless we have expressly authorised such display in writing.
Copyright In This Website
For the purposes of these terms and conditions the expression “Site Information” means the images, graphics, photographs, text, animations, videos, applets and scripts operating, operating within, or which form part of, this website.
All intellectual property rights (including, without limitation, copyright) in the Site Information are owned by us or licensed by us from third parties. We may publish photographs, images, text or audio on this website in which the copyright is not owned by us. Where this is done, and where practicable, we may acknowledge the copyright owner.
You may view the Site Information in a web browser for private browsing purposes only. Copying the Site Information into a computer cache or storage device for private on or off-line browsing purposes is also permitted. You may not make a copy of the Site Information or any part of it for any other purpose without our prior written consent, which may be granted at our sole discretion (or where we do not own the copyright, we will direct you to the owners and/or licensors themselves for such consent). Furthermore, and without prejudice to the foregoing, you are not permitted to use, display or otherwise incorporate the Site Information into any web page which does not form part of this website by hypertext link, or by any other means other than copying, without our prior written consent. Nothing in these terms and conditions or on this website constitutes a licence to use or copy the Site Information.
Trademarks Appearing On This Website
We may use some trademarks on this website which are not owned by us. Where practicable, we acknowledge the relevant trademark owners.
Accuracy Of Website Information
The Site Information is provided “as is” and we make no representation, endorsement or warranty as to its accuracy. We will not be liable for any action taken (or not taken) in reliance upon the Site Information and such action is taken entirely at your own risk. We reserve the right to make changes to the Site Information to correct any errors or omissions (at our discretion) without notice and without liability to you.
External websites to which we provide hypertext links are not under our control and we take no responsibility and shall not be liable in any way for their content.
It is a feature of this website that some of the Site Information is contributed to us by different third parties and we do not control those parties or their information. Opinions expressed within the Site Information are those of the authors and do not necessarily represent our opinions.
This website, like any other, is susceptible to cyber-squatting, spoofing and vandalism. We do not accept any responsibility for, nor liability in respect of any losses arising from, or information which appears on this website as a result of, such actions.
Where the operation of this website depends on the input of information by you, the service provided by us depends on, and varies according to, the accuracy of such inputted information. We can, therefore, accept no responsibility for, nor any liability in respect of, the input of inaccurate information to this website by you and/or any third parties.
In the unlikely event that you find any inaccurate information on this website or have any complaint about what we have published please complete our contact form with details of your request, or write to use at our business address. We will investigate on receipt and take such action which we, in our sole discretion, determine as being appropriate having regard to all the circumstances.
Use Of Our Images
Where any image created by us is used by a business or individual in any way whatsoever, regardless of media format, regardless of how our images were sourced by you, our commercial rates shall apply for each and every use of each image (pricing, which is variable depending on the use of the image, is available upon request). We do not authorise any business or individual to use any images created by us for any purpose whatsoever without prior written agreement from us. The written agreement for use of our images may include licensing information detailing how you may/may not use our images, the duration for the use of the images, the cost to you for using our images and our payment terms. Late payment by you or infringement by you of our licensing terms will result in our commercial rates for use of our images being applied, with you being liable for immediate payment of the outstanding amount (pricing, which is variable depending on the use of the image, is available upon request). We reserve the right to apply interest at 8 per cent per annum over the Bank Of England Base rate, plus reminder fees, plus debt collection fees and other fees associated with enforcing our copyright and collecting late payments. By using or distributing our images you agree to these terms.
About The Internet, Service Interruption, Viruses, Etc.
We and all other web publishers have no control over the Internet, which is a global public network of computers and the method by which you access this website. As a consequence and in common with most web publishers we take no responsibility for service interruption or the transmission of viruses or other malicious computer code through this website.
This website makes use of temporary cookies. Cookies are data held in your web browser. This data is only held in your browser during the time which you are viewing this website and is usually automatically deleted thereafter. They do not in themselves identify who you are or your other personal data (i.e. your name, address, email address and similar information) to us. They do allow us to monitor your use of this website and enable the normal operation of the pages forming this website.
Provision Of Services By Third Parties
Some of the pages which form part of this website may make use of technologies and applications which are provided and/or hosted by third parties. Where you make use of such technologies and applications your information may be transmitted for processing to servers other than those which host this website and which are not within our control. We exclude all liability to you arising from any loss or damage you may sustain as a result of such transmission or processing. We make no representation, endorsement or warranty as to the accuracy of information which appears on this website as a result of processing by, or originating from, third parties.
Our credit/debit card processing system is provided by a third-party provider, who provide real-time credit/debit card verification and process your payment.
Vouchers, Coupons, Discount Codes
Certain packages or offers may include a voucher, coupon or discount code, redeemable by the holder in exchange for goods or services provided by us. All vouchers, coupons and discount codes will usually be supplied with an expiry date. Should the vouchers, coupons and discount codes not be redeemed by the expiry date then the value of the vouchers, coupons and discount codes will be forfeited and considered spent. Where no expiry date is supplied, the vouchers, coupons and discount codes expiry date shall default to 6 months from the date of issue, after this expiry date the vouchers, coupons and discount codes will no longer be valid.
Further Information About Our Liability To You
To the fullest extent lawfully possible, we exclude all liability to you in contract or in delict. We also exclude liability to you for any loss of profits, business, contracts, revenue, anticipated savings, goodwill, loss of or damage to data, or any other indirect or consequential loss or damage howsoever arising, including but not limited to business interruption. Without prejudice to the foregoing, our entire liability to you in connection with the use of this website shall be limited to £1. You hereby agree that this limitation is in all respects fair and reasonable.
Notwithstanding any other provision of these terms and conditions, nothing in these terms and conditions shall, or shall be construed as purporting to, exclude or restrict liability in respect of death or personal injury for breach of duty arising in the course of business or from the occupation of business premises.
All images contained within this website are subject to copyright and cannot be reproduced or republished or otherwise used without our express permission.
Once an order for prints is placed with us it can only be cancelled at our discretion or by our representative. As our products are of a bespoke (personalised) nature, you cannot cancel your order once the products have been printed/manufactured. Also, products cannot be returned if no longer required.
Splitting Orders For Shipment
When an order is placed containing multiple products that have different production times, the overall production time will be based on the longest service time. The order will be dispatched only when all components are complete.
We offer standard First Class Recorded Delivery & Special Delivery by Royal Mail and/or delivery by selected courier companies. Delivery price quoted on shopping cart checkout is for UK postal addresses only. Worldwide delivery is available for an additional payment.
First Class Recorded
Royal Mail does not offer a guaranteed delivery time on first-class dispatches, although they do aim to deliver by the next working day. If a delivery has not arrived in this time-scale, you may have to wait for a short period as the Royal Mail website states “Please wait 15 working days (from the due date of delivery) before completing this form (lost post claim form) as we would not consider an item as lost until 15 working days have elapsed”. We will help as much as possible in any such instance.
Special Delivery or delivery via Courier. This should ensure a quick delivery time after dispatch & offers online tracking of your order upon request. Mainland UK: Next working day after dispatch. Northern & Southern Ireland: 48 hours (working days) after dispatch.
Unfortunately, Saturday deliveries cannot be guaranteed by our delivery partners.
If you are in receipt of a completed order which is faulty, please inform us by telephone on 07817 517604 or by e-mail by completing our contact form.
Orders should be inspected upon receipt and any defects must be reported to Jonathon Fowler by 5pm on the next working day.
All faulty orders must be returned before the product is reproduced. Any resulting reprint will be at the discretion of us and may take the full standard production time.
Our print partners aim to produce our products in some of the industry’s quickest times. Each product has a suggested turnaround time, however, this is an indication only and not a guarantee of how long an order may be in the lab.
Where delay is caused by a factor beyond our reasonable control, we will not be responsible for any loss suffered by you because of the delay. In many circumstances, orders will be dispatched quicker than the allotted production time.
• the types of personal information which we hold;
• the purposes for which we hold personal information;
• how we use the personal information which we hold;
• for how long we hold personal information; and
• the procedures we have in place to protect your privacy;
• the procedure you should follow if you would like to have your images kept private
What Personal Information Do We Hold?
We hold the following personal information:
• computerised/electronic photographic images created by us;
• conventional photographic images (including, without limitation, photographic negatives) created by us;
• information which you voluntarily provide to us, via this website or otherwise (for example, your name, postal address, e-mail address, telephone number and fax number;
• information about you which we obtain from third parties and public sources;
• information about the products and services you order and your previous orders; and
• information about your use of this website.
For What Purposes Do We Hold & Use Personal Information?
We hold and use photographic images (including, without limitation, photographic negatives) and provide access to such images to clients, client’s family and friends and occasionally to third-party wedding suppliers.
We hold and use information which you provide to us for our own administrative, sales, marketing, taxation and product development purposes. Depending on the information which you have provided to us, we may contact you by letter, e-mail, fax, telephone or SMS. If you would rather not be contacted by us, please complete our contact form with details of your request, or write to use at our business address.
We use information obtained by us through users visiting this website for our own administrative, sales, marketing and product development purposes and to personalise this website for each user.
Unless we have your prior consent, we shall not sell, rent, trade or share any personal information which we hold except that:
• we may disclose your personal information to our suppliers for the purposes of enabling us and/or our suppliers to fulfil your order and/or provide any services which you have asked us to provide;
• we may disclose information which is held by us where required to do so by law or in connection with legal proceedings;
• we may disclose aggregate statistics to third parties which are made up from statistics in respect of individual persons but these statistics will not include personally identifying information;
• we may show images created by us to potential future clients
• we may disclose personal information to our legal, accounting, marketing or other professional advisers, our website hosts and our courier, postal or transport providers (names and addresses only in the latter case); and
• we may share images with 3rd party wedding suppliers where that supplier’s products, staff, venue etc appear in the images to be shared
• we may upload your images on our website, blog pages and social media (Facebook/Twitter/Instagram etc.) websites for the purposes of promoting our services to potential clients
For How Long Do We Hold Personal Information?
We will not hold on to any personal information for any longer than is reasonably necessary for the purposes noted above.
What Procedures Do We Use To Protect Your Privacy?
We undertake to process the personal information which we collect in accordance with the applicable laws on data protection in force in Scotland from time to time.
We have strict security procedures covering the storage and disclosure of your information (although we do not warrant that this is the case) in order to prevent unauthorised access. This means that we may ask for proof of identity before disclosing personal information to you.
We may hold computerised and electronic personal information on computers or CD-ROMs held at the address noted below plus other addresses deemed suitable for the purpose of backing-up/archiving data. We also hold tangible (or ‘hard copy’) personal information at the address noted below. From time to time, certain CD-ROMs or tangible (or ‘hard copy’) personal information may be transported by us to or from the address noted below.
This website contains links to other websites (including those of photographers and photographic businesses). Equally, other websites may provide links to this website (including those of photographers and photographic businesses). Please be aware that we are not responsible for the privacy practices of such other websites. We encourage you to read the privacy policies, if any, of each and every website which you use.
Please note that the Internet is not a secure medium. When submitting personal information to us using the Internet, your details may not be secure from access by third parties. The submission of personal information to us using the Internet is therefore made at your own risk.
You are entitled in law to receive a copy of personal information or data about you which is held by us on payment of £10 (or such other sum as may be prescribed by law from time to time).
We will also, on written request from you, amend any personal information which we hold about you. Where we amend the personal information which we hold about you, we will generally retain a copy of the previous version for our records. However, as noted above, we will not hold on to any personal information for any longer than is necessary for the purposes noted above.
Use of images and video in the public domain
As a business specialising in photography and image creation, it is essential that any images or video created by us may be displayed on our website or social media sites (Facebook/Twitter/Instagram etc), to show our work for promotional purposes, to attract new clients and provide assurance of the consistency of the quality of our services and products.
Occasionally we may supply a limited number of images or video to third party websites or businesses, for example we may use your images or video to advertise our services in a magazine, or share images with a third party supplier who was involved in your wedding – that supplier would use the images to promote their business.
We also display images in our own web galleries with the aim of allowing you to easily share images with family and friends, and to facilitate the purchase of high-quality prints of these images.
We do respect your right to privacy and will always remove any images and video in the public domain upon your request. Once we remove images from the public domain there may be a delay before the images and video are no longer visible due to the time it can take to propagate removal requests across third-party web servers.
Although we endeavour to ensure your images and video are only ever shown in their original form, we accept no liability for any use of images or video unless that use was by someone directly employed by us.
You also accept that as soon as any image or video is in the public domain, either on our own website or a third party website, it is possible for a third party to copy, download and distribute these images and video and you accept that such use is entirely beyond our control.
By using our service you agree to us using your images and video in this way, unless notified in advance, in writing, by you, and confirmation of our agreement to your request is supplied in writing by us.
To request removal of images or video already in the public domain, or to request that we refrain from putting your images or video in the public domain in future, please complete our contact form with details of your request, or write to us at the address below.
Our Contact Details:
Love Wedding Photos And Film,
101 Rose Street South Lane,
Tel: +44 (0)7817 517604
Please note that, if you are under 18 years old, you must provide us with the name and address of your parent or guardian. We will let him or her know that you are providing us with personal information and obtain any necessary consent from him or her.
We operate a policy of 100% opt-in marketing. The contact details you provide (such as your telephone number, fax number, postal address and email address) may be used by us to send you information about our products and services.
You may opt-out from receiving such messages from us at any time by sending an email containing the details of your request – please contact complete our contact form with details of your request, or by writing to the address above. Where you have consented to receiving such a message from third parties you will need to contact those third parties to opt-out of receiving such messages from them.
All marketing messages sent to you by us will contain a statement re-iterating these instructions as to how to opt-out. We do not pass your details on to third parties.