Terms and Conditions – Love Wedding Photos And Film.
Who are we
We are Jonathon Fowler, and Claire Fowler, a Partnership trading as Love Wedding Photos And Film.
Please remember that throughout these terms, when you read “I”, “we”, ”us”, “our”, etc., we mean Love Wedding Photos And Film. When we refer to “you” we mean the user and/or browser of our website and our paying customers.
About These Terms & Conditions
These are the terms and conditions of use for this website and our services. These terms and conditions make a legally binding contract between you and us. Your acceptance of these terms and conditions is made by you using this website or our services and is valid from your first use of this website or our images and/or video. Suppose you do not accept these terms and conditions or object to any part. In that case, you should stop using this website immediately or not use, display or distribute any of our images or video.
We reserve the right to change these terms and conditions from time to time, which will take effect from the date of posting of such changes on this website. Your continued use of this website will mark your acceptance of any changes to the terms and conditions.
The most recent change to these terms and conditions is on 25th September 2022.
From time to time, we may display additional terms and conditions on this website, for example, in connection with a specific promotion or in connection with the sale of goods or services. If the terms and conditions for the use of this website should conflict in any way with such additional terms, then the additional terms will prevail.
Linking By Hypertext To This Website
Before providing a link to this website or any of the Site Information (as defined below), you must seek our permission. To do this, please complete our contact form with details of your request, or write to us at our business address with details of the URL which you wish to link to and the URL of the page on which you will be displaying the link. We do not permit the display of any web pages which form part of this website or any of the Site Information in any HTML frame unless we have expressly authorised or requested such display in writing.
Copyright In This Website
For these terms and conditions, “Site Information” means the images, graphics, photographs, text, animations, videos, applets and scripts operating, operating within, or which form part of this website.
All intellectual property rights (including, without limitation, copyright) in the Site Information are owned by us or licensed by us from third parties. We may publish photographs, images, text or audio on this website in which we do not own the copyright. Where this is done and practicable, we may acknowledge the copyright owner.
You may view the Site Information in a web browser for private browsing purposes only. Copying the Site Information into a computer cache or storage device for private online or offline browsing is also permitted. You may not make a copy of the Site Information or any part of it for any other purpose without our prior written consent, which may be granted at our sole discretion (or where we do not own the copyright, we will direct you to the owners and/or licensors themselves for such consent). Furthermore, and without prejudice to the foregoing, you are not permitted to use, display or otherwise incorporate the Site Information into any web page which does not form part of this website by hypertext link, or by any other means other than copying, without our prior written consent. Nothing in these terms and conditions or on this website constitutes a licence to use or copy the Site Information.
Trademarks Appearing On This Website
We may use some trademarks on this website which we do not own. Where practicable, we acknowledge the relevant trademark owners.
Accuracy Of Website Information
The Site Information is provided “as is” and we make no representation, endorsement or warranty regarding its accuracy. We will not be liable for any action taken (or not taken) in reliance upon the Site Information, and such action is taken entirely at your own risk. We reserve the right to change the Site Information to correct any errors or omissions (at our discretion) without notice and without liability to you.
External websites to which we provide hypertext links are not under our control, and we take no responsibility and shall not be liable in any way for their content.
It is a feature of this website that some of the Site Information may be contributed to us by different third parties, and we do not control those parties or their information. Opinions of third parties are those of the authors and do not necessarily represent our opinions.
This website, like any other, is susceptible to cyber-squatting, spoofing and vandalism. We do not accept any responsibility for, nor liability in respect of any losses arising from, or information which appears on this website as a result of, such actions.
Where the operation of this website depends on the input of the information by you, the service provided by us depends on and varies according to the accuracy of such inputted information. We can, therefore, accept no responsibility for, nor any liability in respect of, the input of inaccurate information to this website by you and/or any third parties.
In the unlikely event that you find any inaccurate information on this website or have any complaints about what we have published, please complete our contact form with details of your request, or write to us at our business address. We will investigate on receipt and take such action which we, in our sole discretion, determine as appropriate, having regard to all the circumstances.
Use Of Our Images and Work
Where any image created by us is used without our prior written consent by a business or individual in any way whatsoever, regardless of media format, regardless of how you sourced our images, our commercial rates shall apply for every use of each image (pricing, which is variable depending on the use of the image, is available upon request but will not be less than £300 per image per year or part-year of use). We do not authorise any business or individual to use any images created by us for any purpose whatsoever without prior written agreement from us. The written agreement for the use of our images may include licensing information detailing how you may/may not use our images, the duration for the use of the images, the cost to you for using our images and our payment terms. Late payment by you or infringement by you of our licensing terms will result in our commercial rates for the use of our images being applied, with you being liable for immediate payment of the outstanding amount (pricing, which is variable depending on the use of the image, is available upon request). We reserve the right to apply interest at 8 per cent per annum over the Bank Of England Base rate, reminder fees, debt collection fees, and other fees associated with enforcing our copyright and collecting late payments. By using or distributing our images, you agree to these terms.
About The Internet, Service Interruption, Viruses, Etc.
We and all other web publishers have no control over the Internet, a global public network of computers and the method by which you access this website. As a consequence, and in common with most web publishers, we take no responsibility for service interruption or the transmission of viruses or malicious computer code through this website.
This website makes use of temporary cookies. Cookies are data held in your web browser. This data is only held in your browser when viewing this website and is usually automatically deleted thereafter. They do not identify who you are or your other personal data (i.e. your name, address, email address and similar information) to us. They allow us to monitor your use of this website and enable the normal operation of the pages forming it.
Provision Of Services By Third Parties
Some of the pages that form part of this website may use technologies and applications provided and/or hosted by third parties. Where you use such technologies and applications, your information may be transmitted for processing to servers other than those that host this website and which are not within our control. We exclude all liability to you arising from any loss or damage you may sustain as a result of such transmission or processing. We make no representation, endorsement or warranty as to the accuracy of information which appears on this website as a result of processing by, or originating from, third parties.
Our credit/debit card processing system is provided by a third-party provider, who provides real-time credit/debit card verification and processes your payment.
Vouchers, Coupons, Discount Codes
Certain packages or offers may include a voucher, coupon or discount code, redeemable by the holder in exchange for goods or services we provide. All vouchers, coupons and discount codes will usually be supplied with an expiry date. Should the vouchers, coupons and discount codes not be redeemed by the expiry date, the value of the vouchers, coupons and discount codes will be forfeited and considered spent. Where no expiry date is supplied, the vouchers, coupons and discount code expiry date shall default to 6 months from the issue date. After this expiry date, the vouchers, coupons and discount codes will no longer be valid.
Further Information About Our Liability To You
To the fullest extent lawfully possible, we exclude all liability to you in contract or delict. We also exclude liability to you for any loss of profits, business, contracts, revenue, anticipated savings, goodwill, loss of or damage to data, or any other indirect or consequential loss or damage, howsoever arising, including but not limited to business interruption. Without prejudice to the foregoing, our entire liability to you in connection with the use of this website shall be limited to £1. You hereby agree that this limitation is in all respects fair and reasonable.
Notwithstanding any other provision of these terms and conditions, nothing in these terms and conditions shall, or shall be construed as purporting to, exclude or restrict liability in respect of death or personal injury for breach of duty arising in the course of business or from the occupation of business premises.
All images contained within this website are subject to copyright and cannot be reproduced, republished, or otherwise used without our express permission.
Once an order for prints is placed with us, it can only be cancelled at our discretion or by our representative. As our products are bespoke (personalised), you cannot cancel your order once the products have been printed/manufactured. Also, products cannot be returned if no longer required.
Splitting Orders For Shipment
When an order contains multiple products with different production times, the overall production time will be based on the longest service time. The order will be dispatched only when all components are complete.
We offer standard First Class Recorded Delivery & Special Delivery by Royal Mail and/or delivery by selected courier companies. The delivery price quoted on shopping cart checkout is for UK postal addresses only. Worldwide delivery is available for an additional payment.
First Class Recorded
Royal Mail does not offer a guaranteed delivery time on first-class dispatches, although they do aim to deliver by the next working day. Suppose a delivery has not arrived in this time scale. In that case, you may have to wait for a short period as the Royal Mail website states, “Please wait 15 working days (from the due date of delivery) before completing this form (lost post claim form) as we would not consider an item as lost until 15 working days have elapsed”. We will help as much as possible in any such instance.
Special Delivery or delivery via Courier. This should ensure a quick delivery time after dispatch & offers online tracking of your order upon request. Mainland UK: Next working day after dispatch. Northern & Southern Ireland: 48 hours (working days) after dispatch.
Unfortunately, Saturday deliveries cannot be guaranteed by our delivery partners.
If you are in receipt of a completed order which is faulty, please inform us by telephone on 07817 517604 or by e-mail by completing our contact form.
Orders should be inspected upon receipt, and any defects must be reported to Jonathon Fowler by 5pm on the next working day.
All faulty orders must be returned before the product is reproduced. Any resulting reprint will be at our discretion of us and may take the full standard production time.
Our print partners aim to produce our products in some of the industry’s quickest times. Each product has a suggested turnaround time. However, this is an indication only and not a guarantee of how long an order may be in the lab.
Where a factor beyond our reasonable control causes a delay, we will not be responsible for any loss suffered by you because of the delay. In many circumstances, orders will be dispatched quicker than the allotted production time.
• the types of personal information which we hold;
• the purposes for which we hold personal information;
• how we use the personal information which we hold;
• for how long we hold personal information; and
• the procedures we have in place to protect your privacy;
• the procedure you should follow if you would like to have your images kept private
What Personal Information Do We Hold?
We hold the following personal information:
• computerised/electronic photographic images created by us;
• conventional photographic images (including, without limitation, photographic negatives) created by us;
• information which you voluntarily provide to us, via this website or otherwise (for example, your name, postal address, e-mail address, telephone number and fax number;
• information about you which we obtain from third parties and public sources;
• information about the products and services you order and your previous orders; and
• information about your use of this website.
For What Purposes Do We Hold & Use Personal Information?
We hold and use photographic images (including, without limitation, photographic negatives) and provide access to such images to clients, clients’ families and friends and occasionally to third-party wedding suppliers.
We hold and use the information you provide for our administrative, sales, marketing, taxation and product development purposes. Depending on the information you have provided, we may contact you by letter, e-mail, fax, telephone or SMS. If you would rather not be contacted by us, please complete our contact form with details of your request, or write to use at our business address.
We use information obtained through users visiting this website for our administrative, sales, marketing and product development purposes and to personalise this website for each user.
Unless we have your prior consent, we shall not sell, rent, trade or share any personal information which we hold except that:
• we may disclose your personal information to our suppliers to enable us and/or our suppliers to fulfil your order and/or provide any services which you have asked us to provide;
• we may disclose information which is held by us where required to do so by law or in connection with legal proceedings;
• we may disclose aggregate statistics to third parties, which are made up of statistics in respect of individual persons, but these statistics will not include personally identifying information;
• we may show images created by us to potential future clients
• we may disclose personal information to our legal, accounting, marketing or other professional advisers, our website hosts and our courier, postal or transport providers (names and addresses only in the latter case); and
• we may share images with 3rd party wedding suppliers where that supplier’s products, staff, venue etc. appear in the images to be shared
• we may upload your images on our website, blog pages and social media (Facebook/Twitter/Instagram etc.) websites to promote our services to potential clients
For How Long Do We Hold Personal Information?
We will not hold on to any personal information for any longer than is reasonably necessary for the above purposes.
What Procedures Do We Use To Protect Your Privacy?
We undertake to process the personal information which we collect in accordance with the applicable laws on data protection in force in Scotland from time to time.
We have strict security procedures covering the storage and disclosure of your information (although we do not warrant that this is the case) to prevent unauthorised access. This means we may ask for proof of identity before disclosing personal information to you.
We may hold computerised and electronic personal information on computers or CD-ROMs held at the address noted below, plus other addresses deemed suitable for backing up/archiving data. We also hold tangible (or ‘hard copy’) personal information at the address noted below. From time to time, certain CD-ROMs or tangible (or ‘hard copy’) personal information may be transported by us to or from the address noted below.
This website contains links to other websites (including photographers and photographic businesses). Other websites may provide links to this website (including photographers and photographic businesses). Please be aware that we are not responsible for the privacy practices of such other websites. We encourage you to read the privacy policies, if any, of every website you use.
Please note that the Internet is not a secure medium. When submitting personal information to us using the Internet, your details may not be secure from access by third parties. The submission of personal information to us using the Internet is therefore made at your own risk.
You are entitled in law to receive a copy of personal information or data about you held by us on payment of £20 (or such other sum as may be prescribed by law from time to time).
We will also, on your written request, amend any personal information we hold about you. Where we amend the personal information we hold about you, we will generally retain a copy of the previous version for our records. However, as noted above, we will not hold on to any personal information any longer than is necessary for the purposes noted above.
Use of images and video in the public domain
As a business specialising in photography and image creation, it is essential that any images or videos created by us may be displayed on our website or social media sites (Facebook/Twitter/Instagram etc), to show our work for promotional purposes, to attract new clients and provide assurance of the consistency of the quality of our services and products.
Occasionally we may supply a limited number of images or videos to third-party websites or businesses. For example, we may use your images or video for advertising our services in a magazine or share images with a third-party supplier who was involved in your wedding – that supplier would use the images to promote their business.
We also display images in our web galleries to allow you to easily share images with family and friends and to facilitate the purchase of high-quality prints of these images.
We respect your right to privacy and will always remove any images and videos in the public domain upon request. Once we remove images from the public domain, there may be a delay before the images and video are no longer visible due to the time it can take to propagate removal requests across third-party web servers.
Although we endeavour to ensure your images and video are only ever shown in their original form, we accept no liability for any use of images or video unless that use was by someone directly employed by us.
You also accept that as soon as any image or video is in the public domain, either on our website or a third party website, it is possible for a third party to copy, download and distribute these images and video and you accept that such use is entirely beyond our control.
By using our service, you agree to us using your images and video in this way, unless notified in advance, in writing, by you, and confirmation of our agreement to your request is supplied in writing by us.
To request the removal of images or video already in the public domain, or to request that we refrain from putting your images or video in the public domain in future, please complete our contact form with details of your request.
Please note that if you are under 18 years old, you must provide us with the name and address of your parent or guardian. We will let him or her know that you are providing us with personal information and obtain any necessary consent from him or her.
We operate a policy of 100% opt-in marketing. The contact details you provide (such as your telephone number, fax number, postal address and email address) may be used by us to send you information about our products and services.
You may opt-out from receiving such messages from us at any time by sending an email containing the details of your request – please contact complete our contact form with details of your request, or by writing to the address above. Where you have consented to receive such a message from third parties you will need to contact those third parties to opt out of receiving such messages from them.
All marketing messages sent to you by us will contain a statement re-iterating these instructions as to how to opt out. We do not pass your details on to third parties.
This website makes use of “cookies”. Cookies are data that a website transfers to a user’s hard drive for record-keeping purposes. Cookies, which are industry standard and are used by most websites, including those operated by us, can facilitate a user’s ongoing access to and use of a site. They allow us to customize this website to your needs and process your orders. If you do not want information collected through cookies, most web browsers allow you to easily deny or accept the cookie feature. You should refer to the documentation for your particular web browser for instructions as to how to prevent websites using cookies on your computer. However, you should note that cookies may be necessary to provide you with some website features.